Do I have to use the app or can I just buy the waterer?
The waterer is fully functional on its own and is still the most advanced waterer on the market even without using the app. We do recommend downloading the app and taking advantage of the 60 day free trial so you can get a taste of the full Cascada experience!
What happens if my barn doesn’t have WiFi?
To use the app, the Cascada must be in range of reliable WiFi. The waterer itself works perfectly with no WiFi, however you will not be able to track how much your horse is drinking in the app without an internet connection.
Can more than two horses use the same bucket?
Two horses can drink from the same bucket, however if you are using the app it will will not be able to track individual horse hydration from shared buckets. If you are planning on purchasing a Cascada waterer and pairing it with the app, we recommend each horse have his or her own bucket.
How is Cascada different than anything else on the market?
Cascada is the only equine automatic watering system that digitally tracks your horses’ water consumption while giving you insight into their ongoing hydration habits from your phone.
It's also the only automatic waterer with contactless ultrasonic sensing of the water level.
Learn more about theCascada Difference.
Will the waterer still work without internet or the App?
Yes! The waterer does not need internet or an app subscription to function perfectly as an automatic water. Just plug it in, connect the water, and enjoy reliable, worry-free bucket filling. However, the app is the cherry on top of this amazing product and we recommend taking advantage of the 60-day free trial with your Cascada order to see for yourself!
Is the device heated?
Yes! The Cascada waterer has an internal freeze protection system. We also advice anyone installing in colder climates to ensure water lines are insulated with heat tape and to use either an insulated or heated bucket.
How much is the device?
The Waterer costs $799 and comes with a free 5-gallon water bucket. Ask us about special pricing for large orders.Join the waitlist today!
What’s the install process like?
The Cascada waterer screws right to your stall wall and connects to a water line with a standard threaded fitting. Simply connect it at the nearest power outlet using the enclosed safe, low-voltage cord and it’s ready to use.
We recommend shielding your water and power lines with some kind of flashing or pipe, or running them on the outside of the wall to protect them from curious chewers.
Check out our more detailed installation instructions.
It comes with a bucket, but can I use my own?
Accurate hydration tracking depends on bucket shape and size. The Waterer is calibrated for the included commonly available bucket, but if you have one like it already, feel free to use what you have.
What happens if my barn loses internet connection?
Cascada will buffer your horses’ drinking data and send it up to the cloud when the internet comes back. The app will alert you if there’s a connectivity issue so that you know what’s going on.
Is there a free trial of the app?
Your Cascada purchase comes with a free 60-day trial of the full hydration tracking subscription. You will still have access to your horse profiles once the trial ends and we can restore your data if you subscribe again.
How much is the app?
The app is free to download and configure your horses and devices. Full hydration monitoring is available with a subscription that costs $9.25/month when paid annually or $10.99/month on a month-to-month basis.
What happens to the data if my horse is gone for a while?
There is a feature in the app that allows you to easily turn off data tracking when your horse is away at a competition or on a trip to ensure the app is only tracking your horse’s normal routine. Don’t worry, buckets will always refill even when tracking is off that way you can let another horse “borrow” the waterer and it won’t impact the horse’s hydration data.